Secured Tech’s ADP Parts Closet

Secured Tech’s ADP Parts Closet simplifies and streamlines the device repair process for school districts, eliminating the challenges of sourcing and managing repair parts. With ADP Parts Closet, districts no longer need to research vendors, compare prices, or vet suppliers—we handle everything through our network of trusted parts partners.

If an issue arises with a repair part, Secured Tech takes full responsibility for resolution. Whether it requires a replacement part or a complete device repair, we ensure a seamless process. Schools have direct access to a dedicated account representative, eliminating the frustration of multiple points of contact. A single call initiates the solution, reducing downtime and ensuring student and staff devices remain operational.

We use the same high-quality parts in our ADP Parts Closet that we rely on for our own on-site repairs, ensuring consistency and reliability. Our commitment to quality is reflected in our exceptionally low Return Material Authorization (RMA) rate—just 1.05% in 2024. Additionally, if a repaired device fails within 90 days, we will take it back for repair at no additional cost, covering up to 100% of parts and labor.

With Secured Tech’s ADP Parts Closet, school districts can focus on education while we take care of the technology.